As the world has transitioned to social distancing, limited personal interaction, and increased self-service options, providing a personalized hospitality experience has become increasingly difficult. In this climate, how do you ensure guest satisfaction, great service scores, and loyal customers? From cleaning protocols and customer service to the latest technology, we cover the key factors that will set you and your vendors apart from the rest. Instill Consumer Confidence with Prominent Safety Standards According to STR’s forecast, RevPAR is not… Continue reading →
