Posts about Hospitality

Bethesda, Maryland (August 3, 2022) – Curator Hotel & Resort Collection (“Curator”) today formally announced preferred partnerships with six parking vendors, including Propark Mobility. These new partnerships provide member hotels with exceptional valet and parking services and vehicle safety, delivering an excellent customer service experience. Encompassing valet parking service and technology, self-parking management and controls, intercom call support, bellman and doorman service, room service delivery support, house car, and shuttle service, and comprehensive mobility solutions for hotel properties, these parking… Continue reading →

Although 2021 has marked a positive shift for the hospitality industry, occupancy rates for hotels are still hovering below pre-pandemic levels. One large contributing factor is the decrease in corporate travel, which typically makes up a significant amount of dependable revenue for hotels. While the rollout of vaccinations in the first quarter of 2021 helped boost hotel demand, most corporate travel policies remained constricted as companies did not want to take on the liability of increased travel. As a result, hotels in urban and… Continue reading →

While the hospitality industry was strongly impacted by the pandemic, it is starting to regain traction as it adjusts to meet the new expectations and needs of guests. With these changes to the tourism industry underway, it’s crucial for hotels to tailor their services to meet the needs of the post-pandemic guest.

As our country continues reopening during the COVID-19 pandemic, one question that persists for parking facility owners and property managers is: “How can I keep my parking customers safe during such an unprecedented time?” To aid in this effort, we’ve identified three main steps to take when making your parking assets COVID-safe. Educate and Empower Employees Once you review recommendations and guidelines from state and federal authorities and develop specific processes and protocols for your location, successfully implementing them is… Continue reading →

In the age of COVID-19, safety guidelines have forced industries to reimagine their services in order to generate revenue. From restaurants crafting to-go cocktails to retailers providing curbside pickup, creative problem solving is proving increasingly important. In the hospitality industry, new ideas have been needed as traditional revenue streams – room and meeting space rentals and food and beverage sales – have become less reliable. Here, we explain how a few key changes can turn your parking operation into one… Continue reading →

It’s no secret that the economic impact of COVID-19 has touched businesses of all sizes, from the smallest local stores to the biggest worldwide brands. Through our existing partnerships with hotels, Propark Mobility has seen the pandemic’s effect on the hospitality industry in particular, as its revenues, expense dynamics, and profitability so often reflect the global socioeconomic environment. Below, we outline three crucial areas to explore before making another financial decision for your company.   Three Cost Saving Opportunities Renegotiate… Continue reading →

In the past year, we have become accustomed to physical distance, masks, and bottles of hand sanitizer. With an enhanced focus on sterile environments, covered faces, and changed behaviors, Propark Mobility’s hospitality division has faced the question, “How can we help leave a lasting impression with our guests?” At La Cantera Resort & Spa in San Antonio, a simple handwritten note placed in each car by the Propark valet team recently made the difference. This unexpected finishing touch by our… Continue reading →

As the world has transitioned to social distancing, limited personal interaction, and increased self-service options, providing a personalized hospitality experience has become increasingly difficult. In this climate, how do you ensure guest satisfaction, great service scores, and loyal customers? From cleaning protocols and customer service to the latest technology, we cover the key factors that will set you and your vendors apart from the rest.   Instill Consumer Confidence with Prominent Safety Standards According to STR’s forecast, RevPAR is not… Continue reading →

San Diego, California Propark Mobility announced today that the company has started operations at three hotels in San Diego, representing the company’s flagship operations in this new market.  Propark will bring a fresh style of service delivery, innovative approaches to revenue generation and an old school attention to partnerships and commitments. “We are honored to welcome these three new hospitality properties, and the City of San Diego, to the Propark Mobility family,” explained John Schmid, Chief Executive Officer of Propark… Continue reading →

Propark Mobility has assumed parking management operations at JW Marriott San Francisco Union Square. Perfectly situated in San Francisco’s dynamic downtown, JW Marriott San Francisco Union Square appeals to vacationing tourists and business travelers alike.  Located near Chinatown, Fisherman’s Wharf and the Financial District, this property also offers an array of amenities, including a fully-equipped fitness center, over 12,000 square feet of event venue space and two on-premise dining options. Guests will enjoy premier parking services and Propark’s signature five-star… Continue reading →